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~ Inspiring personal excellence through emotional intelligence (EQ) ~

QUOTES OF THE MONTH:
‘In the culture of some companies, management depends heavily on the innate goodness and professionalism of its employees to constantly compensate for systematic deficiencies, chronic understaffing and substandard contractors.’  CHESLEY “SULLY” SULLENBERGER.  ‘If the CEOs of the clients that we deal with knew what we see on a day to day basis of the internecine rivalries at the geographical and functional level, it is terrifying. It is in our own organisation. I often say if we spent 10% of the time that we spend on corporate infighting focused on our clients or on the competition, we would be about 50% more profitable.’  MARTIN SORRELL.
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