With the international scenario of Ukraine/Russia negotiations in mind, this month’s quote emphasises the challenge of EQ engagement for both self and others:
‘We cannot stop having emotions any more than we can stop having thoughts. The challenge is learning to stimulate helpful emotions in those with whom we negotiate – and in ourselves.’
ROGER FISHER & DANIEL SHAPIRO
MANAGING EMOTIONS – EQ4U
The following is extracted from ‘EQ Checklists’ page 147:
Successful negotiation means agreeing a solution where both parties feel content that there has been a fair balance between what they and the other party have achieved and conceded and feel satisfied with the outcome. Any situation where one of the parties feels that the outcome has resulted in an uneven balance and that he or she has been taken advantage of, is however likely to invoke feelings of resentment and possibly thoughts of retribution in future dealings. So thinking about emotional impact by considering your own and others’ feelings at every stage of the negotiation process and dealing with these appropriately means that you are more likely not only to achieve an outcome that is acceptable to both parties, but that you are more likely to have more productive future transactions.
Links to the section on Negotiation plus main headings and key points below:
GRAMMAR/COMMUNICATION NOTES
Words associated with principled negotiation/achieving equitable outcomes include:
Conciliate- to overcome the hostility of/placate/win over/win or gain favour – from Latin conciliare – to bring together /reconcile.
Profundity - great depth of insight or knowledge/intensity of a state, quality, or emotion /a statement or idea that shows great knowledge or insight.
Rapprochement- an establishment or resumption of harmonious/ cordialrelationship between individuals or groups – especially relating to international affairs.
Sedulous - showing dedication and diligence.
Expiation- atoning /redressing / make amends for.
And words associated with unprincipled negotiation where outcomes are inequitable, including those on the international political stage that have potential for global impact:
Hegemony – leadership or dominance , especially by one state or group over others/ being the strongest and most powerful and therefore able to control others/ preponderant influence or authority.
Solipsistic – very self-centred or selfish/ extreme egocentricity
Xenophobia – dislike of or prejudice against people from other countries
Rambunctious – uncontrollably exuberant, boisterous behaviour.
Ultracrepidate – criticize beyond one’s sphere of knowledge/competence purview.
Warmest & best wishes
